Email: rich.linville@toruscnc.com | Monday - Friday: 9pm - 5pm | Free Shipping within the US
9:00am to 5:00pm
1741 Industrial Drive
Sterling, IL 61081
1-779-372-0262 Text or Call
Got a question? Need some help with your grinder setup? Whether you’re looking for more info on our products or just want to ask something specific about your machine, I’m here to help! Feel free to reach out, and I’ll get back to you as soon as possible.
Most orders ship within 1-7 business days, depending on the product. Custom items may take a little longer, but I’ll keep you updated every step of the way.
Choosing the right drive wheel or attachment depends on what you’re working on. If you need help deciding, feel free to email me, and I can help you pick the best option for your projects.
If something’s not right with your order, please contact me at rich.linville@toruscnc.com, and I’ll make sure to resolve it quickly.
I accept returns within 2 weeks of arrival. Buyer is responsible for return shipping with insurance coverage to cover full purchase price. A 25% restocking fee is charged because your grinder is built to order. Item will be assessed and a reduced reimbursement will be issued based on any damage. I don’t mean this to sound harsh, but I’m a small operation and not Amazon, so a return makes a larger impact on my business planning than sending something back to a big box store etc. Thanks for your understanding.
Having said that, if you have a problem with the workmanship, I’ll work with you to remedy it because I stand by my work. – Rich
